This store is AWESOME, but what
if I wanted to return something?
They make it really easy. You have 60 days. Items must be
unopened in original, undamaged packaging and accompanied by
an original receipt or gift receipt.
Can I get
my money back?
If you paid cash, you’ll get cash back. Credit card charges will be
reimbursed on the same card only. Purchases with checks will be
given store credit, as will gift card and due bill purchases. All
eligible returns with gift receipts will receive store credit too.
…and if
something’s defective?
Those returns can only be made with the approval of a store manager
who must verify that the item is defective. If so, items will be accepted
for return only if they were purchased less then 60 days before the
return date and are accompanied by a receipt.
Makes sense.
Yeah, I thought so too. A full copy of the
return policy is available at either location.
If you have any questions, just call or stop in.
Thanks so much for
explaining that to me.
No problem...
...where are your pants?
©
My Favorite Toy Store. All Rights Reserved.